Legal
Terms of Service
1. Who we are and what this covers
Gustalabs ("we") is operated from Sweden by Daniel Gustafsson. These terms cover the Gustalabs products, currently Gusta Music (studio.gustalabs.com), Gusta 3D (3d.gustalabs.com), Gusta Draw (draw.gustalabs.com), Gusta Video (video.gustalabs.com), Gusta GIF (gif.gustalabs.com), Gusta Photo (photo.gustalabs.com) and Gusta Home (home.gustalabs.com), the shared Gusta account, and this website. By creating a Gusta account you agree to these terms.
1b. Open beta: nothing is for sale yet
Gustalabs is in open beta. We are not selling anything right now: there is no checkout, no payment is taken, and the tokens that power the AI features are granted to you free of charge while we test. You can tell us which token pack you would want, or ask for more free tokens, but neither is a purchase, an order, or a reservation, and neither creates any obligation for you or for us. Section 4 below describes how tokens will work once buying opens; until then, only its rules on how tokens are consumed and expire apply to the free tokens we grant.
2. Your account
You need a Gusta account only for cloud features: the AI assistant that works through our servers, cloud saves, and your token balance. Everything else works without one, including the free helpers that run on your device. Keep your password to yourself; you are responsible for what happens under your account. You must be at least 16, or have a guardian's consent.
3. Your creations are yours
Everything you make in a Gustalabs app belongs to you: your songs, recordings, models, footage, exports, and project files, whether they live in your browser or in your cloud saves. To the extent we hold any rights in output the built-in AI helped generate, we assign them to you. We claim no license to your content beyond what is technically required to store and deliver it back to you.
Gusta Video does not upload your footage. Video and audio you import stay in your own browser's storage on your own device, and editing, playback and export all happen there. If you switch on backup for a project, what is sent is the EDIT only: your cuts, titles, section names and the names, sizes and durations of the files they refer to. The footage itself is never sent, and we never hold a copy of it. That also means we cannot recover it for you: keep your originals.
Gusta Photo keeps your photos on your device. Photos you open stay in your own browser's storage, and every edit is a recipe applied to your untouched original; developing, editing and export all happen there. When you ask Gusta, the AI assistant, for help, a reduced copy of the photo as it currently looks (at most 768 pixels on the long side) is sent with your request so the assistant can see what it is adjusting. The full-size original is never sent, and we do not keep the reduced copy beyond answering the request.
Gusta GIF keeps your pictures on your device. The pictures you paste or open, the frames you draw and the GIF you export stay in your browser; making, playing and encoding the GIF all happen there, and Gusta GIF has no cloud saves. Its free helper works on your device and sends nothing. When you ask the full Gusta, the AI assistant, for help, your request is sent with the GIF's words and numbers (such as frame timings, the words of your captions and the effects), and only when the request needs sight or the assistant checks something it placed, with one small contact sheet of chosen frames (at most 512 pixels on its long side) so the assistant can see what it is changing. Frames are never sent larger than that, and we do not keep the contact sheet beyond answering the request.
Gusta Home keeps your house plans on your device. Your plans, their measurements and the photos you trace a plan from stay in your browser and in the files you save, and Gusta Home has no cloud saves. Its free helper works on your device and sends nothing. When you ask the full Gusta for help, your request is sent with the house's words and numbers (such as the rooms, walls and their sizes, the furniture and the garden), and only when the request needs sight, with one small drawing of a floor's plan (at most 512 pixels on its long side); a photo you traced from is never sent. Gusta works with the sizes you measured and never decides what holds a house up or what needs a permit: check those with a structural engineer and your local building authority.
4. Tokens (once buying opens)
Cloud AI features consume prepaid tokens (100 tokens per US dollar at purchase). Prices are shown without tax: any VAT of your country is added at checkout and shown before you pay. Payments are processed by Stripe; we never see your card details. Tokens are consumed as AI work is performed. Under EU consumer rules you have a 14-day right of withdrawal for digital purchases: by purchasing you ask us to start providing the service immediately, so tokens already consumed are not refundable, and within 14 days of purchase we will refund the unused remainder on request. Tokens are not transferable and have no cash value beyond this refund right.
What a token buys in AI work can change over time as our own costs change; we publish the current value in the apps, and any change applies from the moment we make it. Tokens have a validity period. Purchased tokens expire six months after the purchase; free tokens we grant, including the ones you get when you sign up, expire 60 days after they are granted. We always spend your oldest tokens first, so expiry only ever affects a balance you have left unused past these windows. When tokens expire they are removed from your balance and cannot be restored, and expired tokens carry no refund right. We show your balance in every app so you can use it in good time.
5. Fair use
Do not use the apps to break the law, to infringe the rights of others, to generate content you are not allowed to make, or to attack, overload, or reverse the service itself. We may rate-limit or suspend accounts that abuse the AI gateway or the platform; we will say why when we do.
6. The service is young
Gustalabs is a small, actively developed product. The service is provided as-is, without warranties of any kind. We do not promise uninterrupted availability, and features may change as the product evolves. Keep local exports of work you care about; the apps make that easy on purpose.
7. Liability
To the extent permitted by law, our total liability for any claims connected to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited, or your statutory rights as a consumer.
8. Ending things
You can stop using the service anytime, and you can delete your account and its data yourself from inside any app (see the privacy policy). We can terminate accounts that violate section 5; unused purchased tokens on a fairly terminated abusive account are not refunded. If we discontinue the service, we will refund unused purchased tokens. Free tokens we granted carry no refund right.
9. Changes and law
If we change these terms in a way that matters, we will show a notice in the apps before it takes effect. These terms are governed by Swedish law. As a consumer in the EU you keep the protections of your home country and can turn to your national consumer body or the EU online dispute resolution platform.
10. Contact
The support channel is built into every app (the Feedback button), and it reaches us directly. You can also email support@gustalabs.com; it lands in the same queue.