Legal
Terms of Service
1. Who we are and what this covers
Gustalabs ("we") is operated from Sweden by Daniel Gustafsson. These terms cover the Gustalabs products, currently Gusta Music (studio.gustalabs.com), Gusta 3D (3d.gustalabs.com), Gusta Draw (draw.gustalabs.com) and Gusta Video (video.gustalabs.com), the shared Gusta account, and this website. By creating a Gusta account you agree to these terms.
1b. Open beta: nothing is for sale yet
Gustalabs is in open beta. We are not selling anything right now: there is no checkout, no payment is taken, and the tokens that power the AI features are granted to you free of charge while we test. You can tell us which token pack you would want, or ask for more free credits, but neither is a purchase, an order, or a reservation, and neither creates any obligation for you or for us. Section 4 below describes how tokens will work once buying opens; until then, only its rules on how tokens are consumed and expire apply to the free credits we grant.
2. Your account
You need a Gusta account only for cloud features: the AI assistant, cloud saves, and your token balance. Everything else works without one. Keep your password to yourself; you are responsible for what happens under your account. You must be at least 16, or have a guardian's consent.
3. Your creations are yours
Everything you make in a Gustalabs app belongs to you: your songs, recordings, models, footage, exports, and project files, whether they live in your browser or in your cloud saves. To the extent we hold any rights in output the built-in AI helped generate, we assign them to you. We claim no license to your content beyond what is technically required to store and deliver it back to you.
Gusta Video does not upload your footage. Video and audio you import stay in your own browser's storage on your own device, and editing, playback and export all happen there. If you switch on backup for a project, what is sent is the EDIT only: your cuts, titles, section names and the names, sizes and durations of the files they refer to. The footage itself is never sent, and we never hold a copy of it. That also means we cannot recover it for you: keep your originals.
4. Tokens (once buying opens)
Cloud AI features consume prepaid tokens (100 tokens per US dollar at purchase). Prices are shown without tax: any VAT of your country is added at checkout and shown before you pay. Payments are processed by Stripe; we never see your card details. Tokens are consumed as AI work is performed. Under EU consumer rules you have a 14-day right of withdrawal for digital purchases: by purchasing you ask us to start providing the service immediately, so tokens already consumed are not refundable, and within 14 days of purchase we will refund the unused remainder on request. Tokens are not transferable and have no cash value beyond this refund right.
What a token buys in AI work can change over time as our own costs change; we publish the current value in the apps, and any change applies from the moment we make it. Tokens have a validity period. Purchased tokens expire six months after the purchase; free or trial tokens we grant expire 60 days after they are granted. We always spend your oldest tokens first, so expiry only ever affects a balance you have left unused past these windows. When tokens expire they are removed from your balance and cannot be restored, and expired tokens carry no refund right. We show your balance in every app so you can use it in good time.
5. Fair use
Do not use the apps to break the law, to infringe the rights of others, to generate content you are not allowed to make, or to attack, overload, or reverse the service itself. We may rate-limit or suspend accounts that abuse the AI gateway or the platform; we will say why when we do.
6. The service is young
Gustalabs is a small, actively developed product. The service is provided as-is, without warranties of any kind. We do not promise uninterrupted availability, and features may change as the product evolves. Keep local exports of work you care about; the apps make that easy on purpose.
7. Liability
To the extent permitted by law, our total liability for any claims connected to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited, or your statutory rights as a consumer.
8. Ending things
You can stop using the service anytime, and you can delete your account and its data yourself from inside any app (see the privacy policy). We can terminate accounts that violate section 5; unused purchased tokens on a fairly terminated abusive account are not refunded. If we discontinue the service, we will refund unused purchased tokens. Free tokens we granted carry no refund right.
9. Changes and law
If we change these terms in a way that matters, we will show a notice in the apps before it takes effect. These terms are governed by Swedish law. As a consumer in the EU you keep the protections of your home country and can turn to your national consumer body or the EU online dispute resolution platform.
10. Contact
The support channel is built into every app (the Feedback button), and it reaches us directly. You can also email support@gustalabs.com; it lands in the same queue.